Privacy policy

1. Information We Collect

BlueHammer ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services (collectively, the "Services"). Our Services include various privacy, security, and data protection solutions. By using any of our Services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our Services.

1.1. Information You Provide

• Account Information: When you create an account, we may collect your email address, username, and password.
• User Content: For storage services, we store files, documents, photos, and other content you upload, store, or share.
• Payment Information: If you purchase a paid plan, our third-party payment processors collect payment details to process your transaction. We may receive limited transaction information for record-keeping, fraud prevention, and customer support.

1.2. Information We Automatically Collect

• Device Information: We collect details about the device you use to access our Services, including device type, operating system, app version, and unique device identifiers.
• Usage Data: Information about how you interact with our apps, such as connection timestamps, feature usage, login frequency, and crash logs.
• IP Address: For VPN Services, we may temporarily collect your IP address to establish a VPN connection. This data is not stored or logged. For Non-VPN Services, we collect your IP address for security purposes and to optimize service delivery.

1.3. Service-Specific Information

• Privacy & Security Services: We do not log or monitor your browsing activity, including visited websites or accessed data. We also do not store detailed connection logs, such as IP addresses associated with your secure sessions, DNS requests, or data transferred.
• Protection Services: To provide effective protection, our services may collect file identification data to determine if files are malicious, check URLs for security threats, and, with your consent, analyze potential malware samples.
• Storage Services: For our storage solutions, we collect information about your storage usage and file activities to provide and optimize the service.

1.4. Information We Do Not Collect

• Your browsing history or content of communications.
• Your personal documents' contents, except as necessary to provide the requested Services.
• Any information beyond what is necessary to provide, improve, and maintain our Services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: Establish secure connections, offer secure cloud storage, provide protection against online threats, and process transactions.
• To Improve Performance: Analyze usage trends, optimize service delivery and user experience, and detect, prevent, and address technical issues and security threats.
• To Communicate With You: Respond to inquiries, send important updates, security alerts, support messages, and provide customer support.
• To Comply With Legal Obligations: Address legal requirements, enforce terms of service, and prevent misuse of our platform.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share information with:

• Service Providers: Trusted third parties that assist us in operating our apps, such as payment processors, cloud infrastructure providers, and analytics services.
• Legal Authorities: When required by law or in response to a valid legal process, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement robust security measures to protect your data, including:

• Encryption in transit and at rest.
• Secure access controls.
• Regular security audits.
• Industry-standard security protocols.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and Update Information: You may access and update your personal information through your account settings or by contacting us.
• Data Deletion: You may request deletion of your account and associated data by emailing us at hello@bluehammer.app.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions or contacting us.
• Additional Rights: Depending on your location, you may have additional rights, including correction of inaccurate or incomplete information, restriction or objection to processing, data portability, and withdrawal of consent.

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Third-Party Services

Our Services may include links to or integrate with third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.

7. Children's Privacy

Our Services are not intended for use by individuals under the age of 18, or the age of digital consent in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. Our data practices comply with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically for any changes. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@bluehammer.app.